UNLIKE MASS PRODUCED MACHINE PRESS-ON NAILS, MEXINH 3D PRESS-ON NAILS ARE HANDMADE AND FEATURE 3D HAND-SCULPTED DESIGNS. OUR NAILS ARE CRAFTED FROM PREMIUM GRADE SALON-QUALITY GELS, CREATING PRESS-ON NAILS THAT ARE DURABLE, REUSABLE AND DESIGNED TO LAST.
WHAT ARE 3D PRESS-ON NAILS?
NO MORE LONG SALON VISITS — MEXINH PRESS-ONS TAKE LESS THAN 15 MINUTES TO APPLY AND LAST UP TO 3 WEEKS WITH NAIL GLUE OR 4 DAYS WITH STICKY TABS. THEY’RE PERFECT FOR A LOW-COMMITMENT, HIGH-IMPACT LOOK WHEN YOU CAN’T WEAR NAILS EVERY DAY.
SWITCH UP YOUR DESIGNS ANYTIME WITH EASY AND GENTLE REMOVAL, AND NO DAMAGE TO NATURAL NAILS. WITH PROPER CARE, MEXINH SETS ARE REUSABLE FOR LIFE.
HOW LONG DO YOUR PRESS-ONS LAST?
SHORT WEAR: 1 – 3 DAYS (USING STICKY TABS)
LONG-TERM WEAR: 1 – 3 WEEKS (USING NAIL GLUE)
NOTE THAT THESE ESTIMATES CAN VARY DEPENDING ON INDIVIDUAL LIFESTYLE FACTORS AND WHETHER THE CORRECT TECHNIQUE WAS USED DURING APPLICATION.
HOW DO I APPLY PRESS-ON NAILS?
FOR DETAILED INSTRUCTIONS, VISIT OUR TUTORIALS PAGE HERE. OTHERWISE PLEASE FOLLOW THE THREE STEPS BELOW:
STEP 1: PREP YOUR NAILS USING THE CUTICLE TOOL, NAIL FILE AND ALCOHOL WIPE (PROVIDED IN OUR COMPLIMENTARY TOOL KIT)
STEP 2: APPLY YOUR CHOICE OF ADHESIVE
STEP 3: APPLY OUR PRESS-ONS
WE PROVIDE A FULL INSTRUCTIONS GUIDE WITH EVERY ORDER.
HOW DO I REMOVE PRESS-ON NAILS?
FOR DETAILED INSTRUCTIONS, VISIT OUR REMOVAL TUTORIAL PAGE HERE. OTHERWISE PLEASE FOLLOW THE THREE SIMPLE STEPS BELOW:
STEP 1: SOAK NAILS FOR 10-15 MINUTES IN A BOWL OF HOT WATER, SOAP AND OIL
STEP 2: GENTLY REMOVE PRESS-ONS WITH THE CUTICLE TOOL (PROVIDED IN OUR COMPLIMENTARY TOOL KIT)
FULL INSTRUCTIONS GUIDE PROVIDED WITH EVERY ORDER.
CAN I REUSE YOUR NAILS?
MEXINH PRESS-ONS ARE 100% REUSABLE. FOLLOW THE PROVIDED INSTRUCTIONS FOR REMOVING PRESS-ONS.
TO REMOVE EXCESS GLUE FROM THE PRESS-ON, GENTLY USE THE INCLUDED NAIL FILE TO BUFF OFF THE GLUE.
SIZING
HOW DO I KNOW WHAT SIZE TO BUY?
A SIZE CHARTIS AVAILABLE ONLINE, ALONG WITH INSTRUCTIONS ON HOW TO MEASURE NAILS CORRECTLY.IF YOU HAVE SIZING QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT OUR TEAM.
WHAT DO I DO IF I HAVE FLAT NAIL BEDS?
FOR FLAT NAIL BEDS, TRY TO FLATTEN AND ADJUST THE PRESS-ON FOR A BETTER FIT. HEAT THE PRESS-ON USING A HAIR DRYER OR HOT WATER, THEN, WHILE IT IS STILL WARM, GENTLY PRESS DOWN TO FLATTEN THE CURVE.
CUSTOMER CARE
HOW CAN I TRACK MY ORDER?
AFTER THE ORDER IS SHIPPED, A CONFIRMATION EMAIL WITH TRACKING INFORMATION WILL BE SENT. THE ORDER'S STATUS CAN BE TRACKED USING THE PROVIDED LINK.
ONCE YOUR ORDER HAS ARRIVED IN YOUR DESTINATION COUNTRY, WE SUGGEST USING YOUR DOMESTIC POSTAL SERVICE TRACKING WEBSITE FOR MORE ACCURATE TRACKING UPDATES.
IF A DELIVERY IS TAKING LONGER THAN EXPECTED, CHECK THE TRACKING INFORMATION PROVIDED IN THE SHIPPING CONFIRMATION EMAIL. FOR FURTHER ASSISTANCE, CONTACT YOUR LOCAL POSTAL SERVICE (E.G., POSTNL, DHL POST) AND PROVIDE YOUR TRACKING NUMBER. THEY WILL BE BETTER EQUIPPED TO PROVIDE THE MOST UP-TO-DATE INFORMATION.
I ENTERED MY ADDRESS INCORRECTLY - HOW CAN I FIX THIS?
IF AN INCORRECT ADDRESS WAS ENTERED, CONTACT CUSTOMER SUPPORT IMMEDIATELY VIA EMAIL TO UPDATE THE ADDRESS. IF THE ORDER HAS NOT YET SHIPPED, THE ADDRESS CAN BE CORRECTED.
IF THE ORDER HAS ALREADY SHIPPED, YOUR LOCAL POSTAL SERVICE WILL NEED TO BE CONTACTED TO ADDRESS THE ISSUE.
I HAVE A FAULTY OR INCORRECT ITEM - WHAT DO I DO?
IF A DAMAGED OR INCORRECT ITEM IS RECEIVED,CONTACT CUSTOMER SUPPORT IMMEDIATELY WITH ORDER DETAILS AND PHOTOS OF THE ITEM.
PAYMENT
DO I HAVE TO PAY DUTIES & TAXES?
AS WE ARE UNABLE TO ADVISE THE EXACT AMOUNT OF CUSTOM AND DUTY FEES, BUYERS ARE RESPONSIBLE FOR ALL CUSTOMER AND DUTY FEES THAT MAY OCCUR TO THE ORDER ONCE IT HAS REACHED THE DESTINATION.
WHAT PAYMENT METHODS ARE ACCEPTED?
ACCEPTED PAYMENT METHODS INCLUDE MAJOR CREDIT CARDS (VISA, MASTERCARD)( IDEAL), AND VARIOUS OTHER ONLINE PAYMENT OPTIONS. ALL TRANSACTIONS ARE PROCESSED SECURELY.
SHIPPING & DELIVERY
DO YOU SHIP WORLDWIDE?
NO, WORLDWIDE SHIPPING IS UNAVAILABLE
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
DOMESTIC (THE NETHERLANDS) ORDERS TYPICALLY ARRIVE WITHIN 1-3 BUSINESS DAYS WITH STANDARD SHIPPING. INTERNATIONAL ORDERS GENERALLY TAKE 3-5 BUSINESS DAYS.
RETURNS
CAN I RETURN AN ITEM FROM MY ORDER?
RETURNS ARE NOT ACCEPTED. FOR ANY ISSUES WITH AN ORDER,CONTACT CUSTOMER SUPPORT VIA EMAIL FOR ASSISTANCE.
CAN I RETURN A GIFT CARD?
GIFT CARDS ARE NON-REFUNDABLE. PLEASE ENSURE THE CORRECT AMOUNT AND RECIPIENT DETAILS BEFORE PURCHASING. FOR ANY ISSUES,CONTACT CUSTOMER SUPPORT VIA EMAIL FOR ASSISTANCE.
GIFT CARDS
HOW DO I BUY A GIFT CARD?
GIFT CARDS CAN BE PURCHASED THROUGH THE WEBSITE HERE. VISIT THE GIFT CARD PAGE, SELECT THE DESIRED AMOUNT, AND FOLLOW THE CHECKOUT PROCESS. THE GIFT CARD WILL BE EMAILED TO THE RECIPIENT.
I HAVE A PROBLEM REDEEMING MY GIFT CARD?
IF THERE ARE ISSUES REDEEMING A GIFT CARD,CONTACT CUSTOMER SUPPORT VIA EMAIL WITH THE GIFT CARD DETAILS AND A DESCRIPTION OF THE PROBLEM. WE WILL DO OUR BEST TO RESOLVE THIS ISSUE FOR YOU.
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